We accept online payment via credit card, remittance or Flywire.
In the village, generally, cash is preferred. Please note that there will be an additional 4.5% surcharge for credit card transactions.
No. Kawamotoya has two soakings baths that are exclusively available to guests staying here. Both baths are available for private use. If you'd like to try out a public onsen, one of the oldest onsen in the village, Kumanotearai no yu is right beside Kawamotoya.
Yes, please use this recipient address: 8955 Toyosato, Nozawaonsen-mura, Shimotakai-gun, Nagano Prefecture 389-2502, Japan.
Yes, we have limited parking space. Please reserve this at the same time as you reserve your accommodation. There is a charge of JPY2,000 per car per night. If there are no parking lots left available, we will guide you to the nearest public parking.
If your room is ready and available then you can check in early. If you would like a late check-out, please ask at the front desk the day before. We seek your understanding that this depends on room availability and there will be an additional charge of JPY 1,000 per person per hour for late check-out.
Check-in time: 3-7pm JPT
Check-out time: 10am JPT
Yes, subject to availability. Please email us at least a week before your arrival if you need a babysitter.
There's also a daycare at Hikage ski area. Please email us at least a week before your arrival if you require assistance.